Refund & Billing Policy

This Refund & Billing Policy explains how billing works for POD Prompt Generator (“PODPromptGenerator”), a division of Best Product Secrets LLC, and when refunds may be available.

1. Subscriptions & Billing

Paid plans are billed in advance on a recurring basis — monthly or annually, depending on the plan you choose. Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date. Plan credits are added at the start of each billing cycle and do not roll over to the next cycle.

2. Free Plan & Top-Up Credits

The free plan includes a one-time allotment of credits and requires no payment. One-time top-up credit packs are charged once at the time of purchase and do not expire.

3. Cancellations

You can cancel your subscription at any time from your billing settings. When you cancel, you keep access to your plan and its remaining credits until the end of the current billing period, after which the subscription will not renew. We do not provide prorated refunds for the unused portion of a billing period unless required by law.

4. Refunds

Because the Service delivers digital content that is generated and consumed immediately, credits and completed purchases are generally non-refundable. However, we want you to be satisfied. We will consider refunds on a case-by-case basis in situations such as:

• A duplicate or accidental charge;
• A billing error on our part;
• A technical problem that prevented you from using purchased credits and that we were unable to resolve.

Refund requests should be made within 14 days of the charge by emailing [email protected] with your account email and details of the issue.

5. Price Changes

We may change our pricing from time to time. Any change to your recurring subscription price will apply to billing periods that begin after we notify you.

6. Contact

Questions about billing or a refund? Email us at [email protected] and we'll be glad to help.